I had a very poor experience with this company. Ordered a printer in Dec. Took quite a while to get it. Had no tracking number nor could employees even find my order even though I had been charged. Printer ran for a little while and stopped working. They offered a 6 month warranty with the product. I called at least a dozen times, each time I was told I would get a return phone call which never happened. Sent many emails and finally got a reply. Took another 2 weeks to get an RMA. THey picked up the printer and promised a refund. After that, the run around. I have achives of the email where their rep Christopher gives me all sorts of excuses. I am sure he has his hands full with other unhappy customers. Called my credit company so we can get this resolved. I can only wonder why the company could not resolve this and we have to go the hard way. Do they expect customers to give up? I would avoid them at all costs. There are so many online vendors with excellent service like Amazon. Newegg or other liquidators that actually repond to customers.
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