I have seen the inner workings of Integrity Wireless, LLC. I have spoken with several customers in my local area who have been wronged by this company and now I must speak and let the public know.
This is the most crooked cell phone company since The Mobile Solutions. The employees are trained to scam, and take from customer by there trainer John. The name of the game is SIGN them up no matter how you have to do it. They are told to obain prime accounts by running as many credit options as possible. Ask if the know anyones information to help obtain that prime account. Once that credit is obtained off a friend or family member, they are told that person is not to be contacted and that all mail will be sent to the negitive credit customer in front of them. Basically, running a person credit, and letting someone who has not cared for there credit decide the fate of the other credit life.
Ie. If I were to apply and came back a "n" or "m" class, A sales rep is trained to harrass you into aquiring SSN, DOB, etc from as many people as you can to improve that credit score. Kinda like a "co-signer", but... They "primary" signer is a person who has NO clue the are now contracted with T-Mobile and integrity Wireless. And if i default which more than likely will happen, it would hurt me but rather whomevers credit was ran. That is FRAUD.
Also I have been in convo's with employees that have admitted to retaining previous good credit customers and using that information to open another separate account for a poor credit customers even though they dont know that person. FRAUD.
A couple of other statements made by this employee, where that he once called Tmobile requested a new sim card for a customer, who was late for a payment and it affected is commision. They shut off that person old sim, activated a new one and he proceeded to make 100's of calls to a local sears knowing that everytime the automated system picked up it was a 1 mintue call, now times that by the hundreds? You do the math. That is the shadest thing i have ever heard.
Last but I am sure not least, beware with this company if you do not intend to purchase a new phone but rather just a sim card and use a phone you might already have. The employee love this, its like gold. They basically wait 13 days to unsure that customer wont return there service, then they obtain a new cell phone (free-$300 in new activation value, from t229's to blackberry bold 2) at the new activation price and then sell it on craigslist.com for profits, stealing from there own company and making tons of cash on the side.integrity Wireless, LLC is like a pawn shop that is training their employess to lie, cheat, scam and swindle you and unsuspecting consumers into multiple contracts. T-Mobile is a good company but they need to find the bad eggs and rid them ASAP.
Also just found out that Integrity Wireless, LLC, is owned, operated, and mostly made up of EX TMS (the mobile solution) employess. I am thinking TMS was shut down by T Mobile, and 3 of the bigger men in that company reopened it in a different name. It seems to me they are doing all the same things, and I need you the consumer to step up and report your experiences with me.
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