Went to Jiffy Lube at 6011 Westminster Blvd. Westminster, CA92683 for a simple oil change. Tui, the associate, convinced me to get the$59.99 high mileage deal. I agree. Then, he said it would cost an additional$39.99 for the differential cleaning. I agreed to that. Total was going to bearound $100.00.
When the work was done, I was presented with a bill of $151.41, and I was asked to sign theinvoice saying that I agreed to all the extras, including a charge for extraoil, and anti-freeze (I thought that was included in the price.). I refused tosign, since I was never told by Tui about all the extras he was going to do. The manager named Brian was called. He agreed that I wasmisinformed, and deducted a mere $13.00 of my bill for the extra oil. Did notdeduct the rest because the work was done. I feel that Jiffy Lube pulled a bait n switch by quotingone price, the hitting me with a higher price of services not requested.
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