Complaint / review text:
I used to do a lot of business with New Milford Photo. Recently, I had 1,000 sheets of very defective transfer paper from New Milford Photo. Bob Schultz (the new owner of New Milford Photo) found my order and said he would personally take care of it - he claimed that the new paper was being shipped out right away! I was thrilled. I use this paper for projects in my LAUSD classroom - school starts soon, and I need this paper! We spoke twice within a month and each time, he said it was going out. Never happened. This has gone on for 2 months. The last time we spoke, he said he'd look into it and call me in 10 minutes - I'm still waiting - for two weeks. Now when I call, it goes directly to vmail. No email responses either. I had a friend from another state call and magically, he answered. I called... Right to vmail.