I think that this letter I wrote them to try to get my money back will explain ALL Of you, in great detail, what traspired. DON'T BE FOOLED by this Company.!!!
Bright Builders 1/28/08
I am writing this letter in hopes that we might be able to come to a mutual agreement with regards to terminating my affiliation/membership with your firm with partial reimbursement.
Last August I was in contact with Clancy Yohman (a great salesperson) who, at the time, promised me the world. I explained to Clancy that I was in dire need to increase my money flow in order to reduce my critical debt situation. He explained that his company could help me develop a website and guaranteed that I would be making money by the following month.in his words, he claimed that he would not make money until you make money. He was so certain that I would be making money that he agreed to pay my first month's interest payment on the money that I would have to borrow in order to join this program. I was told that I would have all the technology assistance that I needed and that I would have many resources available to me so that I did not have to focus on the technology but rather just the content. Making the decision to partner with your firm was a difficult one because I was already so deep in debt that taking on additional debt did not seem to be a wise decision. I did however, come to trust the promises that were being made and believed that I would quickly begin to see a positive cash flow and therefore I signed the agreement.
At that time I did not realize that, the money I was to be making quickly was supposed to be by conducting auctions on eBay. I quickly learned that making money on eBay was not as easy as was promised; it validated my feelings which I had shared with Clancy about NOT wanting to utilize eBay as the primary source of money.
I immediately explained to my coach that I was not a good eBay candidate and that I wanted support in identifying other appropriate markets for me. Although I was under the impression that I would be assisted through that decisions process, I was pointed to a tool that would show me what was selling on eBay not the kind of direction I had hoped for especially since I did not want an eBay business. After much deliberation, I finally decided to change my direction to a consulting, affiliate based website.
I have been working on identifying the content that will be needed for the website and, while I have identified a technical flow, your firm has not assured me that they will be able to assist me to that end. I am finding that I am spending a lot of time trying to figure out how to technically accomplish the outcomes I desire and I'm learning that many of the components necessary for a successful online website (list building, auto-responder, inter-active pieces) are not available.
I can honestly say that, if I thought for one minute that five months later, I would be in the situation I am now, I would have NEVER signed on for an $11,000 program.
These are the results I have realized after 5 months worth of efforts:
I have spent a lot of time learning about eBay and ran auctions that did not bring me any returns but rather cost me money.
I spent time researching options for products to no avail and received no real direction on the part of your company.
I am spending $29.95 monthly fee for web hosting.
It is costing me 17% a month (or roughly about $120/mo) of the initial $9,000 investment and 15.24% a month (or roughly $30/mo) of the initial $2,000 investment each and every month (see transaction break-down from my Quicken account)
Itemized Payees - Last year 1/1 through 12/31
Bright Builders, Inc -9,020.00
8/2 17%Wells Fargo Bus. Line of Credit / eBay/Web development
Internet Logistic -2,000.00
8/6 15.24% Discover
Bright Builder 8003421990 Ut -89.85
10/9 - 15.24% Discover -Dues and Subscriptions-webhosting -29.95
11/8 - 15.24% Discover -Dues and Subscriptions-webhosting -29.95
12/8 - 15.24% Discover -Dues and Subscriptions-webhosting -29.95
As of August when I signed my agreement with your firm AND laid out $11,020.00, not only did I NOT make any money, it has actually cost me an ADDITIONAL $1,019.80 (approximated)
Initial investment of $9020.00 X 17%/mo X 6 months $ 720.00
Initial investment of $2,000.00 X 15.24%/mo X 6 months $ 180.00
Monthly hosting fees $ 119.80
TOTAL ADDITIONAL DEBT INCURRED $1,019.80
I am NOW being told that what I want to accomplish with my website will incur an additional $100 for a second builder as well as additional programming costs.
I still do NOT have a viable website.
I have followed ALL steps that were required of me.
I have done all research and assignments that were assigned.
I am not achieving the results that I had hoped for or desired.
I still do not have a good sense that the website I want can be achieved via your company.
Realize that I am spending a lot of time trying to work out technical details that I should not have to figure out.
All in all, the end result is that this solution is NOT working for me. I could have contracted a website development company to build me the site I desire for MUCH LESS than the $11,000 I spent with your firm.
Given the fact that I have put forth my best effort and am NOT getting the results that were expected and promised, I would like to terminate our agreement at this time and receive reimbursement from un-used services. Based on the understanding that this was to be a 12 month venture, I estimate a cost of approximately $918.33 per month with 6 months remaining for which I would like to be reimbursed of my initial investment, that being $5510.00.
I believe this is MORE than fair based on the fact that the results promised are definitely NOT being delivered.
I would be happy to discuss this request with the appropriate person but at this time, I MUST re-coop some of the additional debt I have incurred and reduce the additional expenses that are being incurred.
I sincerely hope that we can resolve this issue quickly and without further incident.
Regards,
THEIR RESPONSE - NO refunds can be provided!!!
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