Usacomplaints.com » Miscellaneous » Complaint / Review: A&E Factory Service - Don t keep appointments, they lie. #481367

Complaint / Review
A&E Factory Service
Don't keep appointments, they lie

We've a long guarantee from Loweis on our Maytag Neptune Drying Center. We required support since the dryer will not warmup (thermostat and circuit breakers). Lowe's Runs On The&E for providing these dryers.

We created a consultation; A&E didn't display despite the fact that all day long long my spouse named plus they stated the support man might appear. At 6PM we obtained a phone having said that they'd overbooked (she discovers they support man had called back again to HQ earlier within the day-to state he was overbooked and requested for aid, no body else was available). We named Loweis to protest since my spouse dropped a paid holiday day-to hold out for nothing. Fundamentally, the next week, the support man came, identified the issue. A&E HQ decided to overnight the components and set people up to get a Sunday visit (7/11). I got a half-day-off from function and waited for that components to reach plus they did. I named A&E to inform them that people obtained the components and also to confirm our Sunday visit. I had been informed that her documents confirmed that somebody experimented with put up Sunday however for some explanation failed. Today we're informed the earliest is next Wednesday (7/14). I named Loweis again and stuck a second criticism. The Lowe's support supervisor stated that it's out-of his handle which he is able to just exchange the criticism To Some&e-management. I actually donot think that this can do worthwhile. A&E appears to lay about anything, otherwise they're poorly inexperienced.

How can one-get pleasure? How can we get paid for missing holiday period (which we've hardly any of)?

I swear I'll never purchase another equipment or warranty from Loweis or other people that Runs On The&E for providing their respected clients.


Offender: A&E Factory Service

Country: USA   State: Texas   City: Round Rock
Site:

Category: Miscellaneous

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