I went to Jordan Autos on February 9 because the selection of cars looked so good from the intersection. Also, I didn't have the best credit in the world to go to a Honda or Toyota dealership, so I stopped there. Upon arrival I was greeted by a gentlemen named WAYNE. I looked at a few cars, then I noticed some really nice trucks. I took a look at a GMC Envoy because I was pregnant, and also looking for a big enough vehicle for my new family. I did all the paper work and got approved, and later test drove the car AFTER they did some work on it. They claim to many cars are in the way, and they will move them in a bit. The manager MUHAMMED told me to go ahead and do paper work while they try to get the cars moved out the way. It took me like 45 minutes to 1 hour to finish paperwork. When I came out to test drive it, the truck was gone. I asked where was it, then he said, "Oh he took it to get an emission test, and he will be right back." 20 minutes went by, 35 minutes went by, 50 minutes went by, and finally there go the truck. I was getting really upset because they just had me there standing like a fool. I got into it, they had cleaned it out, washed/polished it real good, and it was sounding pretty good when I finally got to test drive it. So, I finalized the paperwork and went on my way. This took place on a Saturday. Tuesday I went back there because the truck starting sounding really really loud, it was rattling, the brakes were squeaking like a newborn baby, there were no windshield wipers at all, and the starter was acting like it wanted to go out. I took it back, and they kept saying come back, come back, come back. They said the mechanic wasn't there, and he will not be back until another2 weeks. He finally came back and then the manager disappeared. Everyone that knew of the problems I was having with the car acted very naive and wouldn't tell the mechanic what I needed fixed. The mechanic said I can't do anything to the car until the manager tell me too. I asked where was he and when was he coming back. They said he was in Florida trying to get other cars to the lot. He won't be back until a month. They kept giving me the run around about fixing the car. It had been 2 months, and I had a vehicle I couldn't even drive... The financing company "Danco Financial" are not helpful. They only want their money. No one wanted to help me. Today, I am still paying for this piece of s*. I am upset, and don't know what to do. I took it to get an estimate, and I find out that the motor for the wind-shield wipers has been blown =$265, the entire brake system needed to be changed =$1037, the starter is going out=$290, motor mount=$90.00, that's crazy. Oh did I fail to mention that I had to buy the wipers for the truck, because they never got them for me. I am so hurt and feel like I have been ripped off to the fullest. They assured me when signing my paper work that nothing was wrong with the truck, and they even had papers that showed it passed several test. My guess is that they forged or typed that information themselves. I mean how would it pass inspection? The salesman I dealt with assured me their cars are 'all checked out and pass a checklist of items that must be met before selling the car'. My advice to anyone whom are thinking of getting a vehicle from any Jordan Autos, DON"T BUY FROM THERE... They will take your down payment and leave you with a bull crap car. They told me no matter what, you still have to pay for the car!
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