My Partner is in Sumner County Detention Center in Gallatin, TN. The only contact we can have besides letters, is on the phone the only company we can use is Global Tel Link, they charge an astronomical price, they have the worst customer service, they charge fees and for every $25 dollars I spend to talk to him I only get to talk about 8 minutes. Sometimes it is 5 minutes, it just depends on what they feel like giving you for time allowed that day, because they can. They are a monopoly with the inmate phone contact market, they need to be sued, everyone who has ever had to spend more than $200.00 dollars should be entitled to proceeds and financial devastation money awarded in a lawsuit!!! They not only charge you this unlawful fee, but then they turn around and charge your home phone bill.
I would love someone to sue them into bankruptcy and not allow them to monopolize the telephone calling system in prisons and detention facilitys. Someone please help all of us and lets sue this heartless, greedy, company that is taking advantage of people going through a very hard situation!!!
Thank you.
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