Potent Fashion are a scam. I can't believe I was ripped off and feel very silly and annoyed that I have lost close to 600.00 because of this company.
Last June I wanted to buy myself a new designer bag and thought I'd search for the best deal as I really wanted a chanel bag. I earn the average salary and sometimes struggle so wanted a bargain if honest. I'd always wanted a chanel bag but they are so expensive but thought I would see if I could get one in the sale. I came across Potent Fashion, which stated all their bags were authentic but that they bought in bulk and thats why the discount was so great.
I checked out their website which was verified as safe etc and called the company to double check that the bags were authentic. I was however told that some were seconds but very slighly, like a stitch maybe missing or a zip slightly wonky. Well I looked at all the bags and thought I can get a zip mended and for these prices well I was so excited. I made 2 seperate purchases online the first for a shoulder Chanel quilted patent silver bag and a Prada multi coloured bag, totalling over $600. The second for a larger Chanel bag, a birthday present for my mum again totalling over $350.
To conclude, I received 2 of the 3 bags.in shock at realising how fake they were I called Potent Fashion to demand an immediate refund. I was told the 3rd bag had not yet been dispatched and told that it had now been cancelled and that they would send me a full refund for the second order and that they would send two return envelopes for the two bags received, once returned I would then get the refund for the first order.
Todays date is the 17th February. I logged that call on the 10th July. I have made twenty plus calls, I now have hufge telephone bills for them. I was told a refund would be due in August, September. I never received the return bags and will never return the rubbish they call bags until my money is refunded. I never received a refund for the 3rd bag which was never received. They have stolen my money.
I spoke 20 times to a guy whos sounds like Michael Jackson (SERIOUSLY HE DOES) but since October the telephone number has not worked. Ive send them nuermous emails with no response. I've spoken to Mastercard and there is nothing they can do. The two bags I did receive are still upstairs packaged back up awaiting a response. I would never use a fake bag and I cant believe there is nothing no one can do.
My orders are nearly one thousand dollars and its just disgusting that this company is still active. The bags seem to come from China on the post mark. I swear if I ever get to find out who owns this company I will pay even more money just to fly out to him/her and punch them on the nose!!! Is there anything anyone can do?
Thanks
Lauren *
Witham
Europe
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