I too should have followed my gut when these over aggressive people kept calling me and calling me. I mean I ignored their calls for 3 weeks until I finally couldn't take it any more. Unfortunately I agreed to purchase the 5 year membership with Wall Plaque (Which looks like it was made by High School Shop Class). Finally I got my stuff and then they called me because they couldn't charge my card an additional 150 dollars for a book I was told was including in the membership. When I told them I have already paid my membership and that the book was promised to me, they told me I am only partially paid. I told them that this is BS and that that was only mentioned AFTER they had received my payment info.
Their representatives are rude, mean, and annoying. STAY AWAY!
I too have opened an BBB claim against them.
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