Usacomplaints.com » Miscellaneous » Complaint / Review: Nissan Corporation - Poor Customer Service. #412178

Complaint / Review
Nissan Corporation
Poor Customer Service

I contacted Nissan about My 95 Pathfinder when I was told the Frame had rotted out and if I continued to drive it that it would be a deathtrap. I found out the hard way on my way home it gave out near my house and almost caused an accident. I was told by the New England Rep they would not stand behind their product and their company policy was there was nothing they could do but not told nicely... Unlike Toyota who is refunding owners in full book value and giving one thousand toward a purchase of a new Toyota who's frames have prematurely rotted. Due to poor design. I was shocked. I have owned 5 Nissan/Infinity products and was in the process of buying and Infinity M45.. Which I canceled. But to top it off the rep who called was rude and she had no compassion for my now worthless vehicle. She has no business being in Customer Service much less a regional rep. Shame on Nissan and I advise all my family and friends to no longer purchase a Nissan Product. They sell it but they don't stand behind their product unlike Toyota. I know there is a class action suit against Nissan for frame Rot which I hope to join. But what really bothers me was the rude employee that handled my Customer Service needs so poorly. Trust me, she represents this Company Poorly. And Trust me no matter what Advertising says. I will never purchase another Nissan Product. I advise all who read this to do the same further I have contacted my attorney general in Rhode Island so that other 95 Nissan Pathfinder owners may be warned before someone dies in this Death trap. Shame on you. To think you represent the Japanese Car Industry. You could learn alot From Toyota which will be my next Vehicle. Buying from Nissan is surely a Rip Off


Offender: Nissan Corporation

Country: USA

Category: Miscellaneous

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