I agree with everything that has been said about drive time as a company. There are so many things that they dont tell you and at times dont seem to be stated in the contract before they have you go through with the deal.
When i first went to drive time i was doing a process where i would put the money down for the down payment, sort of a layaway plan. I told them the exact car that i wanted and the date that i would be coming to pick it up. And on december 16 that's exactly what i did i came to pick up the car i requested but they unfortunately did not have the title for that car. Mind you they new about a month or two in advance when i was coming to pick up the car.
Then the car they tried to sell me did not have some of the features that i requested and they also told me that they didnt know when they would get the title for my original car. So i ended up having to take another car i never asked for.
A few months later the brakes started going bad and within a year the transmission blew, and i had to pay $2300 to get that fixed. They then stated that i would be able to do a deferment but i had no idea i was going to have to go through that much red tape. One person told me i could get the payments deferred for the amount of the cost of the transmission ($2300). But then when it came time to do the actual deferrment someone flipped it on me and told me that, that wasnt the case and they only deferred 2 payments totalling in $360.
In the mean time while all this was going over the course of about a week they kept tacking on interest after interest at such a high interest rate each day. Just recently i had gotten into a car accident and they told me they could do another deferrment. So i told them that the guy hasnt gotten his car fixed who i hit but i paid him the $1100 that i owed him and the victim also gave me the estimate which showed that his car would cost approx $1100 to fix. I also gave them a copy of the western union money orders totalling in $1100. I faxed that info over to drive time and they told me that was not good enough that they needed a receipt. I informed them that i cannot make the person fix his car. Keep in mind the victim in that car accident was my neighbor down the street so i could walk past his car and see that i wasnt fixed yet.
So in the mean time of me and drive time going back and forth with the deferrment they have been tacking interest on over and over again. I sent them the $25 that it costs to do the deferrment and a payment also with a letter telling them my fax number so they could fax me the deferrment paperwork. But i never received the paperwork. But they've kept using the excuse that they couldnt get a hold of me or that what i gave for proof of the $1100 wasnt good enough. They stated then that he would check to see if he can do the deferrment when i was originally told way back when they first decided to do the deferrment that i was approved. With all this time they could have sent me that paperwork a long time ago, but instead he decided to keep tacking on interest just over 2 payments that they were supposed to defer, they tacked on interest for 39 days at 21% a day!
So im getting blamed for them not following and receiving more interest when i followed all the instructions of the deferment process but it seems they're only interested in trying to find ways to get more money out of me. Im starting to see a lot of issues from this company and im also seeing the issue that a lot of other poeple are having. Anyone interested in contacting me to handle this through the bbb or through a lawsuit feel free to contact me.
0 comments