I went to the Acai-Slim site from Oprah's website, linked through thinking it was legit. I saw that we received a 30 day free sample so I thought why not. I had to pay shipping which I thought was fair since I was getting to try their product. The only question I had was how much it was and wasn't sure but I was sure they would send me information with the product. I also saw Bromalite digestive supplements and saw that they complimented each other. So I ordered that as well.
I received the products separately in packages with no labeling and no receipt inside. Immediately I thought something was up. I called and asked that I would not be receive this anymore and I did not want anything to do with it. I thought it was a done deal. Then my credit card company called to alert me to suspicious charges.
After a few phone calls I realized they linked me up to the 'Fit-Factory' which I did not want and had now two accounts with them (two products...) the man on the phone gave me the account numbers for both and the confirmation numbers to show I had canceled both. So I have no beef with the Fit-Factory. Then they gave me a number for Bromalite and for Acai-Slim. I called and got a representative which explained that I had called on the 15th day. Hummmm, well there was no receipt, no 'date' on paper that I could dispute that. Either way I canceled both and she told me that it may or may not go through.
Thank heavens for AE. I called them... Found out that it wasn't one but 2 charges. $84 and $74. That's absolutely ridiculous! They helped me cancel one and will help me dispute the second. The only problem is no credit card company has the power to shut down charges to a company for the future only that I can dispute them. So now every month I will have to watch carefully until we get this eliminated.
Please investigate this company Panalabs, the manufacturer of these products Bromalite and Acai-Slim. This is a scam and should be eliminated from the market as well as shut down.
Thank you for listening. I'm such an idiot for trying this and I sincerely hope Oprah hears about it and doesn't allow it on her website. Also these people have put a number of reputable companies on their website as having reported on their product. Misleading and untrue.
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