In Septermber of after a tv ad, I called 1-800-473-1746 and signed up for a brand new Dell computer. I was told that a down payment of $99.00 dollars was required. I paid the $99.00 dollars on September 28. Afterwards I made a $29.99 payment every friday. The payments was taken from my checking account every week. I was told that I would receive my new computer after five payments. After five payments I was told that I had to wait for a shipping invoice to arrive. After two months of waiting, I was told that I would receive a delivery date. I received a delivery date of February 11. I did not receive my computer. Then I was told that I have to wait until February 20 for a tracking inquiry.
Finally February 19, I was told that I have to call back in the first week of April to get another delivery date. March 4 I Spoke to Daniel (2525) and told him to cancel my contract and I would like a refund of more than $700.00 dollars and he refused saying that if I break the contract I connot get a refund. I told him that they broke the contract by not shipping my computer after five payments as the contract states. Daniel (2525) also told me that Dell was in partnership with their company and all of the shipping is done from Dell.
Their customer service number is 1-866-747-4119. I am disabled and cannot afford to not get my money back.
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