Wu-Yi Source was to send a trial package of tea for a nominal $6.95 value. I waited two weeks and it did not come. I sent them an email informing them that the the tea never came and that I expected a credit back to my account for $6.95. I have the email confirming that they would credit the money back. I also told them in the same email that I had changed my mind and did not want their tea. They said no problem and they would delete my credit card from their system. The next day, I received an email that said they had shipped the tea. I wrote to them and asked why? I advised them that I had supporting email to not ship the tea. I also told them if they want the tea back that they need to forward a pickup to UPS and it would be waiting on the doorstep. Tonight I am checking my account on line and they have debited by account under a different name IW/Living Lean. I have notified the bank to get the money back and to not let them debit this account again. The only way I found them by the way was googing IW/Living Lean and it lead me to this site... So beware! I see that the UPS address is from Canadian address... So that is how I will be categorizing this complaint.
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