On a recent vacation to Mazatlan Mexico our family thought we were going for a free breakfast to book a deep sea fishing trip. Once we got there they starting taking about time share ownership. They showed us some very nice room and told us the price we could have it for.
Next they gave us all these free trips, 4 in Mexico, 2 in Spain and 3 free RCI trips for a week to anywhere we wanted to go. They told us we were VIP status and that we would get 25% off of everything we wanted at EL Cid and Fairfield Resorts.
We were told after 20 years we could will it to our children without any further costs.
We were told that one person from EL Cid travel would call us, they would make all our reservations and we would never have to speak with anyone else again, have our own personal travel agent whenever we wanted.
After receiving the package and reading it we call the sales Manager and salesman back as we felt we were ripped off. He came back and explained to us that even though the back of the coupon said it would cost 500. Oo a night at these places that for us it was free and not to worry. He also told us that we would never pay more than the RCI page rate in the book and we would get 25% off of those prices. We felt a little better after he left. He also told us that the sale was final and we could not get out of it.
When we got home I called the number in the book and they told me that prices were correct in the book and we got no special deals. Actually, we never 25% off of anything except we could call 60 days in advance of our holdiay and we could get a bump up in the room if one was available. They also did not book RCI but we would have to call them ourselves but we had no number for them and did not no when we would get our memebership number.
We were told with our 300,000 VIP points that we had enough points to take 3 free vacations other then airfare a year. When I asked about going to Cancun for a week in Prime Time we needed 400,000 pts and we do not even have enough to go there.
They have taken 34,000.00 of our money and are going to charge us 12% interest until it is paid off. We have been totally ripped off and I want my money back.
Cindy
Sault Ste. Marie, Ontario
Canada
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