This fraudulent company has been charging my bank account $49.95 per month since last January. I did not discover it until September at which time I called the company and asked what it was all about. They gave me such a run-around. I told them I did not order anything and they should cancel me from future debits.
I told them to refund me all monies since I did not order anything from them. They could not provide me with a signed signature that I ordered. I said if it was a mistake online, it would have been refused when delivered. They could not send me even a delivery date.
They told me they would have to present it to the corporate office and more than likely they would remove at least 4 of the charges. I waited and called again in October. Nothing was refunded. Again I got the runaround.
I called twice in November and again in December. I finally went to my bank at Suncoast Schools and filed a dispute. Because it was more than 60 days, the credit union could only credit me 2 months.
I called E-Pro again and spoke with a Brent??? At corporate office. He was very rude and said that he would not be doing anything further since I was reimbursed 2 months. I informed him that I was a disabled senior citizen and had become very ill with cancer last year and did not check my checkbook statements or I would have noticed this. His answer was "I am sick of the senior citizen crap."
I want a full refund of my monies which total close to $500. I do not have anything in my possession that I ordered and do not even know what this company is.
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