SPECIAL UPDATE: June 16: PMI remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. PMI is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, PMI has made good faith efforts to resolve all complaints reported on usacomplaints.com. Based on our experience, the member business has proven to be among the top members of the complaint Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, PMI has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the complaint Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever PMI remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help... Let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected]
I purchased Dave Espinosa's Auction for Income and before I even got a chance to read it Professional Marketing International (PMI) called me. I was one of the select few that they would help set up a website of my own. Show me the links to attract business and guide me every step of the way with a weekly call from a personal coach. I fell for it. Two months into the program my coaching call stopped never to hear from PMI again.
Not only do they charge a large fee of front but they direct you to thier other companies that charge monthly fees etc. To use ie: drop ship wholesalers, web site builder, security software for safeguarding your online transactions.
They gave me a list of websites for reference that they had help set up and even told me how much in sales these sites were doing. When I contacted the sites they had never heard of PMI so another lie by PMI.
My coach let it slip that he was Mormon and I just want to ask PMI if they think that fraudulent business practices attract others to their church?
I would be very interested in a class action suit. I urge others to contact the Attorney General's in California where Dave Espinosa does business, in Utah where PMI is and in your own state. Also contact Better Business Bureau in each state.
SusanTacoma, Washington
U.S.A.
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