I bought a Night Therapy mattress online and it was not at all what I expected. I called Sam's for a refund and pickup. They said someone would call me for a pickup date in 7 to 14 days. So I went to Sam's and picked out another mattress that I was able to lay on for my comfort. Well, that was Nov 16. And since then I have called them at least 8 times and keep getting the same answer: someone will call you for pickup. This is Jan 10. I live on a fixed income and the cost of the mattress is still on my credit card. I have the reference and order number if you need them but am not sure if I should post them. This is causing me much stress. The last supervisor I talked to was named Crystal.
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