I had the hardest time talking to anyone that was kind here at "JustFab" WORST SERVICE and PRODUCT... I won't return anything because then I just have to buy something else...
I have spent HUNDREDS of Dollars on this website and I haven't found ANYTHING satisfactory ex) jewelery, purses, and especially shoes. Every person I've talked to / been in contact with has no idea what they are doing, ESPECIALLY the last lady I talked to. SHE WAS SO RUDE (May 24th), She actually told me that if I had a complaint I shouldn't call back because they didn't want to deal with it.
I am still in the process of trying to cancel this account because nobody will let me. I tried last month and they said it was done and then I was charged AGAIN for this month called back and they said they have no record of my call. I informed her I have the record with me with the duration of the call being 14.23 minutes... My phone company printed me off the record. I am still being charged and I no longer have a valid credit card which I tried explaining to the very rude lady and she informed me it didn't matter and they would continue to charge whatever card was valid on the purchase because that's apart of my contract with them... (So I'm not being charged my Mother is because she bought the last item on JustFab for my wedding) I don't want to be a customer anymore I just want my last credit back so I can cancel the account.
Very dissatisfied!!! I will be telling everyone i know not to shop here.
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