I see a lot of complaints about people advising about not telling about the nature of the call. I thought to myself. If another company is asking about all my information and they have it, then you probably would like to know how they got it and get to the bottom of it and verify. If they were a scam and they did have all that wouldn't you like to know what they can do and just say yes to what they are verifying so you can catch them. Also would you want your friend, family, relative or anybody other than you want to know that your in collections? I don't know about you but I don't think it is anybody business that I'm in collection. After verifying my identity I then found out about the nature of the call and they proceeded further. Even though I didn't agree with the balance they were kind enough to dispute the balance and refer it back to the company I had a dispute with next thing you know found out that the company that was charging me made a mistake and it was adjusted.
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