Usacomplaints.com » Miscellaneous » Complaint / Review: Lush Illumination - Consumer Report. #1008781

Complaint / Review
Lush Illumination
Consumer Report

I responded to an advert on TalkTalk website for a free sample of clearly young fluid in or around early October. I provided my credit card details for the postage and packing. Shortly afterwards I received a small 15ml bottle of the fluid and tried it. I didn't like the feel of the fluid on my skin and threw the sample away. I then noticed a payment on my credit card statement for $99.92. I tried to contact the company without success and eventually logged a complaint on Scambook. The company stated on Scambook that the complaint had been resolved as it had agreed to reimburse me. This is not the case! The company have taken a further payment from my card of $82.77 and say I'm not entitled to refund of the initial amount because that was charged for the sample that I received. I want everyone to be aware of this fraudulent offer! This company advertise a free sample and then charge you for it once they have your credit card details. Please everyone beware - do not ask this company for any free samples no matter what their advert says. The sample is not free!!!


Offender: Lush Illumination

Country: USA   State: Utah   City: Riverton   ZIP: 84065
Address: P.O. Box 2999
Phone: 8882391370
Site:

Category: Miscellaneous

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