Hewlett-Packard
Total Care Warranty Record Lost and Bezel Left Unfixed
I purchased an HP dv9000t laptop PC for $1852 from HP on 1/29. I also bought the 'bump-2-bump' "Total Care" 3 year Extended Service Plan at the same time. On 9/27/009 I noticed that a crack in the left hinge area of the case had developed and made it difficult to even open the case. I ...