Why does the government not stop companies such as Blue Mountain from doing this to people.
I too have been caught up in there scam. I canceled my membership within two days, service was not what I expected, and was told via email that my subcription was canceled. But they drafted my account anyway.
Now I can't find a method to get my money back. I tried the suggestion of saying agent, continually, but now the automated system will just say goodbye if you don't press a button or say what they ask you to say. It's clearly a scam and I intend to contact my local news that looks in to such things and have them assist me in stopping this from happening to more people.
I will not rest until Blue Mountain has paid me back or their name has been posted on enough news show that people will no longer use their site.
Thanks for listening!
Donna
North Carolina
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