I started with Earthlink years ago and received great customer service from American workers. Now it's called Mindspring, and I call in and get sent to India and Singapore. I don't understand them, they don't get me.
They may speak the American language enough to steel our jobs, but they don't comprehend it! Mindspring is a mess. The overseas people put in T1 lines only to steal our jobs and the Government in the US allowed these crappy, dirty, foreigners who bring diseases, aids... To America, to do it.
3 times this month... And again tonight I have had problems with my eMail and web page with domain. Their cheap overseas workers ask me hundreds of questions, put me on hold, over and over, trying to figure it out. I have been on hold with them over 1.5 hours in 2 different countries just tonight.
The last time spent ALL weekend trying to get help. I had to keep calling back hoping to get some foreinger who knew what I was talking about. I was actually hoping to get an American and never did. I asked to speak with a Supervisor both times and was told "NO" by the cheap foreign workers in every other company but the US!
I would hang up to call back hoping I would get an American worker and was sent to another country only to deal with the same crap.
I called the home office of mindspring with out going through customer service the Monday after the weekend I wanted to rip my hair out over this Mindspring, Government mess of American job going overseas. I finally received an American worker during working American working hours last time on both occasions and was taken care of in minutes!!! This is the truth! I'm not making it up, I swear. You have to call Mindspring Corporate and file an complaint about the overseas workers at:
404-815-0770
During American hours, and then you will finally be sent to an American worker and be properly taken care of.
The overseas cheap job stealers are taking my money and I'm not getting anything in return.
The Government should shut down mindspring. They send innocent Martha to prison... The CEO of Mindspring should be put in a foreign prison!!! See how he likes the customer service there.
The mindspring workers in the US should walk off the job and shut the company completely down.
I need a new Internet service provider. I will not pay American companies to send my money or my personal information for terrorists to see in other countries. They have no regulations there. I have no idea what of my personal information they are steeling on a daily basis.
There is absolutely no reason why Mindspring cannot pay American workers. Their BS of not enough money is just that, BS...
I bet the CEO is sucking up the rest of the American workers going home to his mulimillion dollar mansion at night. While American workers are living in poverty. How he sleeps at night is beyond my comprehension.
This company needs to be shut down for investigation purposes. Bet they are doing it to shuffle money around so not noticed by the American Government!!!
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