Complaint / Review
Tetra IT Services
Www.4pcsupport.org Another version of the "Virus Scam" that is topping law enforcement's radar these days. They phone you from a boiler room, offering to fix your computer's problems

Www.4pcsupport.org is a rogue offshore based Internet service that offers services, such as cleaning viruses off of your computer and making your computer run faster (supposedly). They make unsolicited phone calls, initially identify themselves as being from Microsoft Windows (a lie) and use high pressure boiler-room techniques to sell their services. This scam-like operation and others using the same modus operandi is topping the crime fighters' lists of current phone scams in North America.

(check out the bulletin boards at www.antifraud.ca the Canadian Anti Fraud
center)

These scum duped a family member of mine into buying one year of support service fir USD $149.99. Now we havce to deal with the fallout by having the computer serviced and canceling the credit card involved.

There are reports with the police of the scammers obtaining remote access to victims computers.

The scammers make an unsolicited phone call and initially come on the phone, saying they are from Microsoft Windows, misrepresenting themselves. They use the ruse that they are able to detect that my computer is running slow and or has viruses, which is a lie. This struck me as funny, because I instantly want to know how they say they are able to determine this. Additionally, although I know that windows uses technical support agents located in India, I normally only speak to them if I call Windows requesting technical support. Microsoft Windows would never call me out of the blue via the phone.

The scammers are using merchant accounts and offshore boiler rooms in India and Indonesia/Phillippines. If somebody calls you up, speaks in a East Indian voice, reading off a script and says there is virus on your computer, offers to fix it and there is noticeable delay/lag on the line, these are the perps.

VISA informs me that the perps have been booted off of PAYPAL. They also tell me apparently the FBI recently raided their operations in New York State. Perhaps that is why the News York, New York based technical services "hot line" listed the web site does not work.

The Delaware address listed is probably a fake. They also list a Canadian address in Toronto which IS a fake. The business at that address has nothing to do with this scam.

A billing support phone number listed on a PAYPAL Invoice from earlier this year lists a phone number in Malaysia... Nice going eh?