Usacomplaints.com » Internet & Web » Complaint / Review: FJR Advisors, INC - Lied about not charging if products ordered were returned within free trial period. #737145

Complaint / Review
FJR Advisors, INC
Lied about not charging if products ordered were returned within free trial period

I ordered 3 products online 7/29. One was a 2 cd set called MAS. A second was a 4 cd set with a booklet called CCW. The third order was an online link called GTPU for which I paid $47 with Mastercard. There was a 30 day free trial period for the MAS and CCW order. I would be charged $97on my Mastercard if the materials were not returned by 8/29. I was charged for the original shipping and I paid for the return shipping as well.

I return mailed the MAS and CCW materials to the Returns Department according to the instructions on 8/17. The package was delivered on 8/19 at 11:40 AM, ten days before the trial period would expire. On 8/29 my Mastercard was charged $97. The only phone number (949-200-7549) is a recorded message saying you must contact them online by submitting a "ticket". I submitted an email ticket to the billing department, which was acknowledged, but no action has been taken to date. According to complaint this is a recurring event. I continue to get emails to buy more products. They won't talk to me on the phone and they won't answer my emails. Automated scam.


Offender: FJR Advisors, INC

Country: USA   State: Texas   City: San Antonio
Address: 1141 N. Loop 1604 E. Suite 105
Phone: 9492007549
Site:

Category: Internet & Web

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