This is the worst experience I have ever had with a company, I tried to download one product and when I was unable to download due to their very slow, (allegedly) servers, I knew there was no way I could ever manage to download a decent product, (they charge by the month) but if you cant download anything what have you got, (nothing at all) I called in for a refund, they said sorry we don't refund under any circumstances, and I said excuse me but your website says that you do, then they said, well if you have not downloaded a file yet, then we can.
I said, I have not downloaded a file they said, well it shows that you tried to download a file I am like what? Your kidding right, no they are not kidding, they said we cant tell if you were successful at downloading the file or not so we cannot refund your money.
I encourage all victims to contact the Better Business Bureau and report them, file a complaint with the FTC, file a complaint with the Attorney general of the State of VIRGINIA This company is a horrible rip off, designed to take your money, it is a bad deal stay away far far away.
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