We sent a hard drive to Data Disk to be recovered. We paid $99 just to have the hard disk looked at. The rep made it seem like the price was going to be relativity low to have it repaired. We sent it over right away along with our newly bought external hard drive so they could transfer the data to it.
They called us very quickly and told us it was going to be $1500 other charges to have it repaired. We told them that that was way too much money and we'd just like it returned right away. He tried asking us how much we were looking to pay, but we weren't willing to pay anything in that range. We had to pay a $25 shipping fee which was extremely high for a small package going to the close location. This fee was not even mentioned on their site.
Two days after we asked to have it sent back we wrote to them asking where the package was since they are in NY and so are we. We're only 40 miles away. They apologized and said it was going to be shipped that day. We finally received it the next day.
This place is a scam. They charged us $99 just to look at the hard drive, then when we decided we could afford the high price to get the data back, they made us pay a ridiculous $25 to have to sent back in an untimely manner.
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