My husband and I sent his Verizon netbook into Acer Repair Center to be fixed, as it just quit working on him. We've had it less than one year.
Acer didn't have the netbook long-but when it came back it quit taking a charge after a week's use. Now we have to send it in AGAIN.
Having to send it in the first time is fine. Having to send it in a second time is inexcusable.
Then to compound the issue, the phone number for Acer Repair Center isn't even correct! Do they get so many complaints that they had to change the number? How can a company stay in business if they can't get the job right the first time?
0 comments