I hire a company here on freelancer and after they didn't start the job for 4-5 days, i cancel the job and requested my MONEY BACK. UPON DOING THIS I WAS TOLD NO REFUND BY THE WORK FOR DOING NOTHING DUE TO THEY HAD FEES FROM FREELANCER.
I disputed with paypal which suspended my account on december 23 which is still suspended. I have supplied all the documents they requested but keep getting stupid emails that the quality is poor (guess today 300dpi is considered poor) so now send new documents with 500 dpi. Is it me or are they just stalling for some reason which i believe is for my jobs that are current to expire so they can say since i was suspended, the jobs closed and project was cancel so no refund on project fees.
I must be stupid, i am trying to help them get there money as i already got my funds back from paypal and my credit card. I should just cancel the dispute and release the money, This is the stupidest company on the internet, they claim they are the biggest yet they don't have 24/7 support, more like the cheapest. Sounds like this company is ran by only a select few individuals, how bizzare.
I recommend trying to use someone else as you will just give yourself a big headache which we don't need. Sites like this are suppose to be easy but with all these unqualified india companies, it makes it very hard, yeah, you can hire someone for 30.00 and get ripped a new butt after a month of disputing trying to get your money back.
The best ever yet, they own and run the site yet you have to pay 12.50 to send the dispute to arbitration. When you transfer money, make sure you use your credeit card and no funds in paypal, show them how your own arbitration works, thru your credit card, it's free and not 12.50, they are a bunch of crooks and now they copy other popular sites with their garbage freemarket which is even a bigger headache as it is always malfunctioning.
Very poor site and very poor support
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