Usacomplaints.com » Internet & Web » Complaint / Review: HughesNet.com - 100% Failure In All Areas. #507759

Complaint / Review
HughesNet.com
100% Failure In All Areas

I created the largest individual reasoning mistake of alltime by joining Heghesnet.com. Quicker than dial up? Not rarely. I began using the $60.00 per month strategy since I had been informed from the feminine telemarketer that centered on what I referred to as my everyday useage, the machine, bandwith and so forth, could be plenty.

After evening (2) I'd previously realized my FAP (2) occasions and was informed I had a need to purchase an improved strategy which today operates $80.00 per month. Much better pace, efficiency you request? Not really a touch, not really close. You contact tech-support plus they are foriegn nationationals often in Asia or even the Philippines and that I acknowledge, they sense if responsibility and objective CAn't be asked but their understanding and capability to make choices are. They've no lattitude whatsoever. After I registered, I had been informed I'd A30 acceptance time, no-questions request reimbursement for installation and gear when the program didn't fulfill my requirements. Well they expanded that to 60-days after my 3rd criticism. Today after I named to stop, I had been informed the $125.00 post I'd to cover wasn't likely to be returned, or was the installment charge of $175.00. The many I'd obtain a reimbursement on was $200.00 on a preliminary outofpocket cost of $524.00. Plus I've to cover the "slower than dial up" support applied to-date. This technique works about 50% or less at total capability. The remainder of times, I get communications the satelite linkage is experiencing issues... That's about (6) times daily. Pace I guarantee is just like dial-up another 50% of your day.

I intend to contact Hughesnet today at 1-877-337-3880. I caled yesterday to a different telephone number they'd outlined and was informed the phone call couldn't be finished as dialed. I caled (2) more occasions to ensure I had been not creating a calling mistake myself... But same concept got up each consecutive period.

When The telephone call doesn't accomplish something, I'm calling the FCC, FTC and BBB. Hese people have to be examine due to their obvious insufficient reality in marketing and also the proven fact that they understand the methods they provide won't fulfill regular useage requirements by clients and also have a lure-n-switch procedure, possibly authorized, happening. They promote you a, understanding it'll not function, which means you return simply to discover you purchased an inadequate package and should update and raise your regular expenses with a massive 25% simply to end up getting exactly the same low quality support.

Take note, if anybody has any recommendations of how I would acquire (ACTUAL) highspeed net with no decepptions, please let me understand. I reside in a place that doesn't have wire, DSL or Broadband providers... And we're a 1st world country???

Desire me chance from this deceptive 800 pound Gorilla

Walter A. Bradford [email protected]


Offender: HughesNet.com

Country: USA   State: Maryland   City: Germantown
Site:

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google