This is an actual conversation after numerous called to have my money refunded after an authorize charged to my account. IDtheftservice
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You are now chatting with 'Trisha'
Trisha: Hello, how may I help you today?
Tnokia121Hello my name is T Davis i have recieved the information that my refund was denied - due to user error
Tnokia121 I had elected no on the form when i applied for a payday loan and was charged anyhow
Trisha: Could you please verify the last four digits of your social number?
Tnokia121
i immediatley notified the company when i recieved an email and was still charged this resulted in an overdraft on my account
Trisha: I am sorry but it was showing on my system that your request for a refund was denied as the application was traced back to the IP address of your computer and all the other informations provided online matches your account informations. Thus, your account was not billed in error by our company. You were billed because you have submitted an application erronously. The error was not on our part but on your end.
Tnokia121@ i selected no on the form
Trisha: Did you read the terms and conditions?
Tnokia121 i have research this compnay since then and there are numerous reports that this is not the first time this type of charged has happened— i selected no thanks when the box that offered this service came up
Tnokia121 I have the terms of the actual pay day loan. The id therft was optional
Tnokia121 correct?
Trisha: No
Trisha: As per stated in the terms and conditions of the loan, once you had submitted your application for the loan our service is goes along with automatically
Trisha: and we hold you liable reading the terms and conditions first before you submitted your application
Tnokia121 thats where the deception is - there was no reason to have an box to mark yes or no if you are going to charge anyway.
This company will be reported to the
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