Complaint / Review
Netfirms
Netfirms.com Domain Transfer Rip Off

I moved my domain from NameCheap.com to Netfirms.com but Netfirms did not add 1 year to my domain's expiry date.

I have been trying to get Netfirms to extend my domain's expiry by 1 more year for the past 2 weeks but they have ignored me. They wanted proof that my domain's expiry was 2010 at the time of my transfer to them and I have shown them the support email from NameCheap.com that stated so. However, they still ignore me and they have shut me out.

Vince
Singapore
Singapore