Today I called 1-800-390-6035 about a charge on 5 November 08 to myMaster card acct. After reading them the following information, They hurriedly said they would credit the $24.94 to my Master Card acct. I ask for an E Mail confirmation and was told it had already been sent -= but that was over an hour ago and it has not arrived.
Her is a letter thatexpalins in detail:
Greetings:
This is a letter describing unsatifactory Service. My comments are in - Bold Type, others are copied:
Today I received the following E mail.
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From: [email protected]
To: [email protected]
Sent: 12/8 2:32: 29 A.M. Central Standard Time
Subj: Re: VERIFIED - Customer Requires Technical Assistance
Hello Client,
Thank you for contacting our support team.
Please login using the following link below:
Http://www.recordsarea.com/account/
Please use this to login into your account.
Username: [email protected]
Password: XXXXXXX (X' ed out for security reasons)
Copy & paste the username and password for perfect login. Then click "I accept".
Have a wonderful day and thank you for your patience while we help to serve
your needs.
PS: Kindly make further communication in reply of this mail only to get faster response.
Sincerely,
Michelle
Records Area Support
Original Message
From: LeRoy Eastes
To: RecordsArea.com Support Site
Sent: Monday, December 08 1:41 AM
Subject: VERIFIED - Customer Requires Technical Assistance
Customer Support Request
Status VERIFIED
Full Name LeRoy Eastes
Email [email protected]
Username [email protected]
Question My MasterCard acct was charged $24.94 on 5 Nov 08 by CLKBANK_V94EZN8N. I had recieved an E mail as shown follows: Thanks LeRoy Eastes For Ordering the Death-Search.com Membership! Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, please use our support desk system here. Please login to RecordsArea.com by using the username and password then following the link below: Username: [email protected] Password: cricket Email: [email protected] http://www.RecordsArea.com/members / Your recent purchase of the Death-Search.com membership will show a charge by CLKBANK*COM on your bank statement. Sincerely, Death-Search.com Team www.Death-Search.com - - - - - - - - - However, when I try to sign to use this service, it doesnt come up and is not available. I have a very fast processor and plenty of hard drive and have no problems with other web sites. Please advise LeRoy F. Eastes
Clickbank Receipt V94EZN8N
Date of Purchase 2008 Nov 06
Thanks for your participation. Please do not reply to this email. This mailbox is not monitored and you will not receive a response. Sincerely, RecordsArea.com Teamwww. RecordsArea.com
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My comments again -
When I go to thew web site - http://www.recordsarea.com/account / as recommemnded, I get the following:
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Results 1 - 1 of 1 English pages for http://www.recordsarea.com/account/. (0.17 seconds)
Search Results
1. consumer complaints: Records Area/government-records.com Corrupt...
Http://www.recordsarea.com/account / Internet, U.S.A. Submitted: 2/19 3:51: 53 PM. Modified: 2/19 3:52: 00 PM. Reported By...
Usacomplaints.com/reports/0/310/RipOff0310197.htm - 44k - Cached - Similar pages
Found at
http://usacomplaints.com/reports/0/310/RipOff0310197.htm
Report: Records Area/government-records.com
Category: Credit Card Fraud http://usacomplaints.com/searchresults.Asp? Q1=981
Records Area/government-records.com Corrupt companies Internet
Read how complaint saves consumers millions.
Rebuttal Box
Respond to this report!
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Records Area/government-records.com
Phone:
Fax:
Http://www.recordsarea.com/account/
Internet
,
U.S.A.
Submitted: 2/19 3:51: 53 PM
Modified: 2/19 3:52: 00 PM
Anonymous
Eugene, Oregon
Complaint Verified Safe
I have subcribed to this service on the Internet on 2/16/08. The cost was charged to my visa. After registering with this country I searched for the family names of all my grandparents and none were found. I also entered names of some relatives that are alive and none were found.
On 2/17/08 I sent them an email requesting cancellation of the purchase and my money refunded. So far I have not heard from this company.
I found the email from Solveig28 from Liverpool and totally agree with all he has said.
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