Usacomplaints.com » Internet & Web » Complaint / Review: Google Money Tree - Cancel and they will charge you anyway. #385292

Complaint / Review
Google Money Tree
Cancel and they will charge you anyway

*notice..!! This ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.

I decided to give Google Money Tree a try, for 3.98 in shipping fees and I could cancel if I didn't want it was not a bad deal. I never received a CD. I got an e-mail on Wed. 11/26 with a user name and password to access the web site. I tried to access the web site again but it would not let me on. I sent an e-mail to customer service telling them I wanted to cancel on 12/01. I did not save the e-mail I sent, but I got a reply today with the original e-mail attached. I called customer service and canceled my membership which was Wed, 12/03. Wed to Wed according to my math is 7 days. Today which is the 8th day I was charged for a month membership of 72.21. I called customer service again today thinking it was a mistake and it could be corrected. The customer service representative told me she remembers talking to me yesterday and since it is the 8th day I had to pay for the membership and there was nothing I could do about it, they were keeping my money. I have all the documentation to prove my case. I am willing to share it with anyone who could help me.


Offender: Google Money Tree

Country: USA   State: Nevada   City: Las Vegas
Address: 2375 E Tropicana Ave STE 8, Las Vegas, NV 89119-6563
Phone: 8668704257

Category: Internet & Web

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