I ordered a set of samsung front loading washer and dryer. I had a great sales guy working with me. The products were on back order and should have been in on 10-1-08. That's O.K. So I wait. The order was placed on 9-20-08, it now the 4th weeks still no product available... Still O.K. With me, I'll wait.
Well, I received a bill for the units that I ordered, so I called to ask why I need to pay when I don't have the washer and dryer yet. The response was abrasive and negative. So I pushed back. I didn't think I should be paying for something I didn't receive yet.
The manager then said to me, you obviously don't know anything about credit cards. I can tell you that sent me over the edge. So off I went to the store to see him. I demanded my money back and this useless manager still had the @$# to continue to explain how credit works. When I told him to stop running his mouth.
He pushed my receipt back at me, told me they would credit my account "leave my store this isn't a place you need to shop" I agree I will never shop at HHGregg again. I would only leave after I got a receipt. On my way out the little boy said " Have a nice day" Rude and childish. I would have waited 2 months for the washer and dryer if I had not been billed.
I was going to contact HHGregg online but couldn't find a customer service Icon on their site, I should have known.
Please Please be careful with this company.
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