I first ordered from Beachbody in early '05, and had a great experience. When I logged on or called with a question, they were incredibly helpful. For the next couple of years I ordered quite a bit from them. Then I tried to return a product, and it was IMPOSSIBLE! So I stopped ordering. Recently I ordered again, and received products I did not order. Again, trying to get anyone at customer service to listen was nearly impossible. I have decided to buy Beachbody products either on Ebay, or to wait until they show up at Target. It's a shame that such high-quality merchandise is handled so incompetently.
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