In a nutshell this business is barely keeping itself afloat.
They changed over to a pay to play entity so that players could exchange their earnings for cash. Fine. After 10 months of documented requests to be paid and receiving a few too many of their 'good news...' responses, I closed my 'gold' account, and played only on the free (prize bingos) account. I then contacted the BBB which had fairly immediate results and after another month and a half I received my check along with a somewhat nasty letter from the CEO.
I received a response from them as to why I could suddenly no longer log into my free account. They're pissed off that I contacted the BBB and closed my free account which had several thousand prize bingos attatched to it. This just kinda shows you the pissant antics of a poorly run business. I am fairly certain with all the layoffs of chat monitors etc. And that Oct/Nov/ Dec is the big month (s) for most players 'gold'
accounts to expire, that they also won't be renewing them, thereby even lowering their cash flow for 'payouts'.
Edie (LunaC)
Warner Robins, Georgia
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