Complaint / Review
Myfamilyancestry
Fraud

My Chase credit card was denied for purchases and we called customer service to find out why. I was transferred to the FRAUD department.
A rep there questioned several charges, one of which was a $109 charge made via the internet from myfamilyancestry.com. IWe have since found that the web address given does not exist, and we are not the only victims of this scam.

We have no idea how someone gained access to this account, and the card has been cancelled.

We will be reporting this abuse to the FBI and hopefully stop these crooks.

Deborah
Ormond Beach, Florida
U.S.A.