Usacomplaints.com » Internet & Web » Complaint / Review: VIP Tune, Limassol, Cyprus - $29.99 VISA Credit Card Ripoff 07/06 possible diversion of information from Amazon.com. #236172

Complaint / Review
VIP Tune, Limassol, Cyprus
$29.99 VISA Credit Card Ripoff 07/06 possible diversion of information from Amazon.com

Like MANY people my VISA card was debited in a $29.99 ripoff on 07/06 by a supposed internet music MP3 download company called "VIP Tune" located in Limassol, Cyprus. I have never done business with this company nor have I ever ordered music via the internet. I located a web address, www.viptune.com and used the "contact" link to e-mail the company. I received a reply from "Julia" in customer support at [email protected] to the affect that an "affiliate" had defrauded VIP Tune by making these charges and as a result VIP Tune's accounts had been frozen and VIP Tune was therefore unable to make refunds or charge reverals but was cooperating to resolve the situation and would send updates. My internet research indicated that several other victims of this scheme had recently opened Amazon.com accounts. Apparently Amazon.com is not interested in investigating this coincidence...

From: "Amazon.com Customer Service"
Subject: Your Amazon.com Inquiry
Date: Tue, 31 Jul 13:43: 48 -0700 (PDT)
Thank you for writing to us at Amazon.com.

Privacy is as important to us as it is to our customers. Under the
express terms of our Privacy Notice, we are confirming that we are
not in the business of selling customer information.

Our current privacy policy (http://www.amazon.com/privacy-policy/)
specifies that we *will not* disclose customer information.

Transactions made on our secure server at Amazon.com are safe. Our
secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions.

It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

All of our credit card information is stored on a secure, dedicated database.

We also have a method for customers to use a credit card without ever sending the card number over the Internet.

Just enter the last five digits of the card number on the order form in the space provided. Once you submit your order, you'll be instructed to call us with the complete credit card number.

We match the card number to its last five digits, then mark your order to be paid by this credit card number.

Please note, however, that the five-digits option is available only for orders you place with Amazon.com. It is not available for orders placed with Amazon Marketplace and Auctions sellers.

You may choose to delete a credit card listed in your Amazon.com account; you can do so online by clicking on "Your Account" at the top of our web site. Doing so will prevent the card from appearing as a payment option on future orders. If you would like to use the same card again, you would need to re-enter the complete card number.

However, please know that deleting the same credit card must be done on an order by order basis. If you prefer not to have your credit card data on file with us at all, you might find it easier to pay for your orders via personal check or money order.

Thank you for shopping at Amazon.com.

Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y? C=yhrqwteu3423604792
If not, click here:
http://www.amazon.com/rsvp-n? C=yhrqwteu3423604792

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.

To contact us about an unrelated issue, please visit the Help section of our web site.

Best regards,

Prabhu R.
Amazon.com Customer Service
http://www.amazon.com
=
Check your order and more: http://www.amazon.com/your-account

Ref_id:=wbxgeteu1276128468

Date: Tue Jul 31 20:10: 38 UTC 2007
Subject: Other Questions & Comments
To: "[email protected]" int-
[email protected]
From: Leroy

07/31/07 13:10: 38
Your Name: Leroy
Comments: FRAUD: I opened an account and placed an order with Amazon.com on 07/06 and my credit card information supplied to Amazon.com was apparently "hacked" and immediately missued by a company in Limassol, Cyprus called "VIP Tune" in the amount of $29.99. What are you doing about this???


Offender: VIP Tune, Limassol, Cyprus

Country: Cyprus   State: Other   City: Limassol
Address: Limassol, Cyprus

Category: Internet & Web

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