I purchased from Buy.com in Jan two different items offered by Connect3D, each item comes with a $50.00USD rebate. The purchased items were Connect3D 2GB 2.0 USB drive (SKU 204044461) and Connect3D 2GB SD card (SKU 204044460).
I followed instructions after receiving the items and mailed both rebates to Connect3D in Feb within the time period specified. I received confirmation about receipt of my rebates. Since I did not receive my rebates in 8 weeks after mailing, I called the number in the email in April and I was asked to be patient and was told the processing is taking longer than expected and they have record of both my orders and the requests are being processed.
It is now mid July and I still haven't received my rebate. When I called the number again, the number is disconnected and I cannot reach anyone in Connect3D and customer service in Buy.com is just blowing me off.
I am writing to report both Connect3D and Buy.com in their fraudulent behaviors and seeking the two $50.00USD which I was contractually promised.
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