I was solicited online via my personal e-mail. I don't usually get spam due to the filters on my computer, however this one slipped through.
I received an email indicating that I would be receiving a $1000 grocery card for "participating" in a survey. I was instructed to follow the prompts in the window at the top of the screen. The first thing I had to do was fill in name, address, phone or email etc, nothing too damning at this point.
I was then directed to a "Terms of Service" area and I read it and checked the "I accept" box. The second window told me that I had one more step to complete and that I would receive an email confirmation of my "$1000 grocery card".
In the next window, I was instructed to choose and complete 2 surveys, which I did. When finished, there was NO email confirmation. I searched the site high and low. At this point, I went to "my account" within this page and found that I had not been given any credit for the 2 surveys that I'd completed.
Keep in mind that these surveys are actually sales offers for real estate guides, software programs etc that you must pay for via credit card in order to be "compliant" with the survey completion process. I also found that I had to click a link within "my account" to activate my account.
Both of the surveys were not counted towards my completing my requirements. I then emailed the support dept. I was responded to by an email that stated that the "terms of service" was what I needed to refer to. I had already read the terms of service and no where did it indicate such a requirement of activating the account.
I was further notified that I was to complete 2 surveys from 3 pages (6 surveys in all). This was also NOT indicated. So, I went back to the web site and copied and pasted both the terms of service and the directions in the windows where the completion of 2 surveys was indicated.
I then returned another email to the Incentiveleader support division. I suggested that they themselves familiarize their support dept. Of what exactly is on their web page. I received a generated email reminding me to once again re-read the terms of service.
This is out and outright Fraud, misrepresentation, solicitation via private email, and most of all LYING. I am disgusted. I am a college graduate with a degree in Pre Law and am currently completing my second degree in Social and Behavioral Science.
I am not an ignorant person, but rather a reasonable person. The site is written in plain English and clearly states step-by-step what they want you to do. After doing so, their implied "terms" (that are not visual by the way) are implemented. I want the world to know just what a joke they really are so that no one else gets taken advantage of. Why would I have ever done this?
Well, I am raising four children and food costs money. Sometimes I have more going out than I do coming in, especially with student loans, bills, school clothes, etc. I thought that it must be legit considering how stringent my spam filters are; however and unfortunately, I was mistaken. This morning, I received another email from them telling me that I would be receiving a $500 gas card. (laughing hysterically). I've reported it as spam.
Any advice from anyone?
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