I have tried to cancel my Aol account for aproximately a year now. Aol has continued to charge my credit card. I have spoken to their so-called representatives by phone and online many, many times during the time I first asked them to cancel my account. They promise me I will not be charged anymore and my account will be closed "this time".
They (AOL) also stated that I will be refunded for the charges on my card. But guess what? I am still being charged!!! They have caused my credit card to go over my limit a few times. So I called my credit card company to get the charges removed and to refuse to let Aol charge my card. Well the credit card company tells me I can't refuse Aol charges because my account with them is still open!!!
Somebody please help me. I sat down and cried today because I am so very frustrated with this crooked company called AOL!!!
I feel financially raped and feel as though my hands are tied behind my back by AOL!!!
Mary
Phenix City, Alabama
U.S.A.
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