This has been a nightmare. Somehow, they have gotten their name listed on various mp3 "information sites" as having the best rating. Once there, try as hard as you can, you can't view anything regarding refunds until you enter your credit card, and join. After hours and hours of trying, the program does not work.
It actually simply directs you to another site, etomi, which is FREE-WARE. It gives you rudimentary directions on troubleshooting, including allowing traffic from their site. You are then subjected to tons of adware, and malicious spyware... And still, IT DOES NOT WORK. Then, you can read the refund policy, that states you must enter it in the correct format, never gives an actual email address, and you still don't get your money back.
I have spent hours trying to fix my computer after this nightmare, to no avail. The only contact they list is a 1-800 number. So far, no response to emails. This is a complete rip-off from beginning to end, and something must be done to stop this company from not only ripping people off, but hurting their hard-drive. Help!
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