Complaint / Review
Pure Collagen Skincare
Charging for free trial but not shipping the product
I requested a totally free test and understood the delivery could be billed to my charge card. Nowhere did I notice something stating I'd be placed on a car vessel plan at $99.99 $3.95 delivery. After I obtained the verification for that test I observed the Conditions were they might instantly impose my charge card for $99.99 $3.95 shipping each month. And so I quickly terminated my purchase. Well they terminated my purchase but had previously billed my charge card for that delivery after which they never delivered the test. I approached them-and requested they credit me for that delivery when I never received it. They responded by stating they'd not return the delivery and they delivered the merchandise. They've not supplied me having a following number and so I don't think they actually delivered the merchandise.
Date: 01-28-2012, 12:00 AM
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