My husband and I just recently moved to the Louisville area and decided to go donate! You would think this to be a good thing. Never having donated before we quickly decided we would never again. We were treated like trash from the moment we walked through the doors of Talecris Plasma Resource center.
Having always went with my husband to his appointments I really did not think this was going to be a big deal. Apparently it was. From the moment we got there the staff was so rude. They took our ids and shoved us off to wait hours before any word of anything. They finally called my husband back after about Two hours just to take his information. When my husband went up to give the woman his info she quickly remarked on his tattoos. She had to take him back to a room to look at them.
He and I followed her back to the room where she rudely told me to go sit down! First off I never took direction to well from my parents growing up what makes that woman think she has any right telling anybody to do anything. I am a medical assistant myself and i have never spoken to any of my patients in that manner. My husband looked at her confusedly and exclaimed " thats my wife!" She then rudely told him she didnt care who I was I need to go sit down!
After about three hours of putting up with the rudeness of this clinic they finally let me in on the secret that they were not going to allow me to donate because of a drug allergy. Seriously? Three hours later, you could have said it when I came in the door and I would not have wasted my time.
After discriminating my husband for his tattoos and deciding they are going to let him donate they took him back for the draw. The tech couldnt figure out what needle she wanted to use the big one or the bigger one so she went with the bigger one. After five hours of being in this hell hole its finally time to go and take the line out of my honeys are. But she decided to do the guy next to him first who had been there a shorter time. She didnt just take the needle out of his arm, she did it so unprofessionally i wanted to smack her senseless.
She did not use a cotton ball, gause nothing. She ripped the needle from that poor mans arm throwing blood all over my husband. I dont know where she got her traing from but she needs to have any crudentials she has taken away from her.
This whole day was a complete disaster. A waste of time and a fraud. They claim first time donors recieve 100.00. Lol uh huh after your second visit. But they dont tell you that till your first donation. We will never go back and we strongly advise that no one else does either. They need to be shut down for mal practice. And for being probably the absolute most unprofessional medical atmosphere I have ever seen in my life.
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