I checked their website and decided to order the FREE trial and also signed up for the managed care for $35.00 per month. A couple of days later I called the customer service number and canceled my managed care but received the package anyway and was charged for the product. I immediately sent the package back and called and asked for the refund.
I was told I had to wait until they received the products which I could understand. This occurred on October 16. This is February 2 and I still do not have my refund. I have called at least five times to check on my refund and the last time I called was on January 30 and was told that they were working on it. I asked to speak to a supervisor or someone in charge and was told I could not speak to anyone.
I then asked for the number to their corporate offices so I could call someone there to complain and was told "they are currently moving their offices so the phones are not working and I have no address to give you." Image that one. DO NOT BUY ANYTHING FROM THESE PEOPLE!!! I intend on filing a complaint with the Better Business Bureau and the Attorney General in my state.
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