Usacomplaints.com » Health & Medicine » Complaint / Review: LensCrafters - Horrible experience. #590699

Complaint / Review
LensCrafters
Horrible experience

I visited this office 3 months before and got a brand new prescription for my contacts and purchased 12 months way to obtain the obvious contacts from their website. On a single of the websites on the web I came across stunning colored contacts with my measurements and that I purchased them. Whenever a consultant in the website named the Dr.’s workplace the very first time, to confirm the prescription, they stated that my prescription was terminated. I named the Dr.’s workplace and advised them that I had been there 3 months before. The 2nd period a consultant in the website named the Dr.’s workplace; they stated that I had been not installed for color contacts. I named the Dr.’s workplace again plus they assured me that I'm fixed for shade contacts and stated that the organization needs to perform a demand via fax. The organization did that. 24 hours later I named The Dr.'s workplace plus they stated that they didn't get a fax. Once the organization named them, they stated it's the incorrect telephone number. About the last-call, they stated that they're not likely to accept the prescription. This really is a clear fraud plus they need me to purchase contacts just from their website. All of this was really annoying and frustrating. It had been a knowledge along with a waste of time. I've been their individual for 5 years and didn't anticipate cure like this. I'm not likely to return there anymore. They dropped me and my spouse as clients!


Offender: LensCrafters

Country: USA   State: Florida   City: Boca Raton

Category: Health & Medicine

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