Here is what a recent news article said about Healthy Online Services:
"The Better Business Bureau of Minnesota and North Dakota (BBB) is warning consumers about Healthy Online Services, a company that sells weight loss supplements and other health products over the Internet.
The company has an 'F' rating with the BBB due to a pattern of complaints involving billing and customer service issues. The BBB has received over 300 customer complaints against the company since the beginning of this year.
According to complaints, customers are being billed months after signing up online for a free 14-day trial.
Customers allege Healthy Online Services is billing them even though they contacted the company during the trial period to cancel their agreement, and adding a $50 late charge despite the fact they had received no prior billings or contact from the company in the months since they opted out of the agreement.
These customers also say the company is threatening to turn their accounts over to a collection agency. Some customers state they're being billed for products they ordered and paid shipping and handling on, but never received.
The company has provided responses to some customer complaints, others are still pending. They have generally responded by cancelling customer accounts and zeroing out their balances.
The BBB advises that consumers research a company before purchasing products by visiting www.bbb.org and look for the BBB seal on Web sites when shopping online."
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